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COVID-19 Updates

 

April 13th update

To verify the status of your stimulus check deposit, please use our Audio Response Teller system, Mobile App or Online Banking. These services are all available free of charge, 24 hours a day. Due to high call volume, account information will not be verified over the phone by our team members.

For updates from the IRS regarding their ‘Get Your Payment’ tool, click here.

 

Here’s what you will need to access your account information:

  • Audio Response Teller System: Call (440) 960-6688
    • You will need: Member number and PIN provided during enrollment.
  • Mobile App: Download our free mobile app on the Apple App Store or Google Play
  • Online Banking: Access account balances and transaction history online
    • You will need: Login ID (typically member number), email address, answer to security questions, and password, all of which are assigned during enrollment

 

If you cannot access any of these services, please contact any LorMet branch during normal business hours, or call (440) 960-6600.

 


 

Beware of Scams Related to Coronavirus

Be cautious of suspicious calls, emails or text messages claiming to be from reputable institutions such as the Center for Disease Control & Prevention (CDC) and World Health Organization (WHO), and maybe even LorMet Credit Union attempting to steal your personal and financial data.

LorMet Credit Union does contact its members, if necessary to provide services, through legitimate calls, emails, and texts.  LorMet Credit Union will never contact you to ask you to provide or verify any of the following information:

  • Your full Social Security, account numbers or credit/debit card numbers
  • Your Online or Mobile Banking username and/or password
  • Answers to your confidential security questions over the phone
  • Activity in your checking, savings or loan accounts

If you receive an email, text message or phone call from anyone claiming to be from LorMet Credit Union that asks you for any of the above personal information, HANG UP, and call our Member Service Department immediately at 440-960-6600.

The Ohio Attorney General is encouraging Ohioans to follow these tips to avoid coronavirus-related scams