Identity Protection

Always be diligent in monitoring transactions and activity on your account and contact us immediately if you identify any fraudulent transactions.

Here are some additional tips on protecting yourself from identify theft.

  • Unless absolutely required for a legitimate business purpose, avoid giving out your:
    • Address and ZIP code
    • Phone Number
    • Date of Birth
    • Social Security Number
    • Card or Account Number
    • Card Expiration Date
    • Your PIN is private; never give it out.


  • Don’t reply to e-mail or pop-up messages that ask for personal or financial information, and don’t click on links in the message. Don’t cut and paste a link from the message into your Web browser – phishers can make links look like they go one place, but that actually send you to a different site.


  • Some scammers send an e-mail that appears to be from a legitimate business and ask you to call a phone number to update your account or access a “refund.” Because they use Voice over Internet Protocol (VoIP) technology the area code you call does not reflect where the scammers really are. If you need to reach an organization you do business with, call the number on your financial statements or on the back of your credit card. Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.


  • Don’t email personal or financial information.


  • Review credit card and bank account statements as soon as you receive them to check for unauthorized charges.