Contact

Contact LorMet Credit Union

Our team of experienced professionals is eager to assist you

Contact

Have a Question?

 

We have answers! Contact one of our professional Member Service Support Representatives using the most convenient option for you.

Call Us 440-960-6600
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Visit a LorMet Branch

Find the nearest LorMet branch and stop in for a personalized banking experience
Amherst

Amherst – Main Branch

24/7 ATM Access 

Centrally located in Lorain County and only minutes from Route 2 and the Ohio Turnpike, our Amherst Main Branch is on Cooper Foster Park Road near Route 58 and close to major shopping areas. The branch features a full-service lobby and three express drive-up lanes.

2051 Cooper Foster Park Road Amherst, OH 44001-1208
Monday – Thursday 9:00 a.m. to 5:00 p.m.
Friday 9:00 a.m. to 5:30 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
Sunday Closed
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Additional LorMet ATM Locations

MoneyPass® Network ATMs

Over 40,000 surcharge-free ATMs nationwide.

LorMet ATM

UH Elyria Medical Center • 630 E River St, Elyria OH 44035

LorMet ATM

House to Home Real Estate Professionals, LLC Building • 1825 E 28th St, Lorain, OH 44055

Lost and Stolen Cards or Checks

Protect yourself and report the loss or theft to LorMet as quickly as possible.
Item Lost, Stolen, or MisplacedNumber to Call During Business HoursNumber to Call After Business Hours*Callback Number to Verify Recent Card Transactions**
Check Book440-960-6600 or
1-800-952-6432
440-960-6600 or
1-800-952-6432
/
Mastercard Debit Card
or ATM Card
440-960-6600 or
1-800-472-3272
440-960-6600
IMMEDIATELY
440-960-6600
Visa Credit Card440-960-6600 or
1-800-952-6432
440-960-6600
IMMEDIATELY
1-855-961-1602
Visa Gift Card1-866-496-6183
IMMEDIATELY
1-866-496-6183
IMMEDIATELY
/
Travel Visa Card or
Reloadable Visa Card
1-866-261-7741
IMMEDIATELY
1-866-261-7741
IMMEDIATELY
/

*If you call after hours, it is also necessary that you call LorMet the next business day so that you can be reissued a card as soon as possible. 

**For use if you have been contacted by the LorMet Fraud Department to verify debit or credit card transactions.

24/7 Auto-Response Keywords

Quickly receive an automated response from any LorMet branch after normal business hours by texting an auto-response keyword

  • Locate the nearest surcharge-free MoneyPass ATM by texting “ATM”
  • Look up our routing number by texting “ROUTING”
  • Make a one-time loan payment by texting “PAYLOAN”
  • And many more…
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Mobile phone texting

  • APPLY: Recieve a link to our online membership application
  • ATM: Find the nearest surcharge-free MoneyPass ATM
  • AUTOLOAN: Get a link to our online auto loan application
  • BRANCHES: Locate your nearest LorMet branch and hours
  • CHECKING: Recieve a link to our online checking account application
  • HELOC: Get a link to our online Home Equity Line of Credit application
  • LORMETAPP: Automatically sends a link to download the LorMet Mobile App
  • LOSTCARD: Will ask which type of card was lost and send the number to report that specific card missing
  • PAYLOAN: Provides a link to make a one-time loan payment online
  • RATES: Sends a link to a list of our current rates
  • ROUTING: Automatically texts back our routing number for quick access
  • SAVINGS: Recieve a link to our extensive list of savings accounts and online applications

Traveling Notification

We monitor debit card and credit card activity closely to keep your account safe. To ensure worry-free travel and access to your LorMet card, please notify us of your travel plans.

General Information Before Travel

Let us know when and where you’ll be traveling and which of your LorMet cards you will be using to ensure no interruption in account access.

Prepaid Travel Cards

Available for immediate purchase, Prepaid Travel Cards offer the security of traveler’s checks and the convenience of a debit card.

LorMet Debit Mastercard

For your security, ALL countries outside of the U.S. have been blocked for Debit/ATM card transactions by default. Notify us if you plan to travel.

LorMet Visa Credit Card

For your security, SOME countries outside of the U.S. have been blocked for credit card transactions by default. Notify us if you plan to travel.