Menu

Lost & Stolen Cards/Checks

Is your LorMet checkbook, Mastercard Debit Card, ATM Card, Visa Credit Card, or Visa Gift/Travel/Reloadable Card lost or stolen?

Contact us immediately!

To protect yourself if any of these items are lost, stolen, or misplaced, you should report the loss or theft to LorMet as quickly as possible.

Item Lost, Stolen, or Misplaced Number to Call During Business Hours Number to Call After Business Hours*  Callback Number to Verify Recent Card Transactions**
Checkbook 440-960-6600
or
1-800-952-6432
440-960-6600
or
1-800-952-6432
Mastercard Debit Card
or ATM Card
440-960-6600
or
1-800-472-3272
1-800-554-8969
IMMEDIATELY
1-800-262-2024
Visa Credit Card 440-960-6600
or
1-800-952-6432
1-800-325-3678
IMMEDIATELY
1-800-369-4887
Visa Gift Card 1-866-496-6183
IMMEDIATELY
1-866-496-6183
IMMEDIATELY
Travel Visa Card or Reloadable Visa Card 1-866-261-7741
IMMEDIATELY
1-866-261-7441
IMMEDIATELY

*If you call after hours, it is also necessary that you call LorMet the next business day so that you can be reissued a card as soon as possible.

**For use if you have been contacted by the LorMet Fraud Department to verify debit or credit card transactions.


Mastercard is a registered trademark of Mastercard International Inc. Visa is a registered trademark of Visa International Service Association.